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Refund Policy

If you are unsatisfied with your product in any way, please send an email within 14 days of purchase.

LOST OR DAMAGED ITEMS

If an order is lost in the post, Inspired Life CBD will issue a replacement once the item has been officially deemed lost by the designated courier.

Replacements will then be sent out the next day and Inspired Life CBD will take up tracking lost items with the courier.

If an order is damaged, please send a picture to info@inspiredlifecbd.com along with your contact details and order number and we shall issue a replacement immediately

If an order is returned to us due to insufficient or incorrect delivery information then we cannot be held accountable and we may have to charge a redelivery fee. To ensure this does not happen, please make sure you have given us the correct postal information and collect your items in a timely manner.

Once an order has been despatched customers are provided with proof of postage and a tracking number. If you do not receive your order within the stated times please contact us and we will investigate and, where appropriate, resend your order. As all deliveries are made via third parties they are subject to the courier’s terms and conditions.



Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@inspiredlifecbd.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@inspiredlifecbd.com and send your item to: Inspired life CBD, Afflecks, 52 Church Street, , Manchester, M4 1PW, United Kingdom.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, you should mail your product to: Inspired life CBD, Afflecks, 52 Church Street, , Manchester, M4 1PW, United Kingdom

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

CBD is a chemical that is derived from the cannabis plant. The chemicals found in cannabis are known as cannabinoids, and when consumed they react with different parts of your brain and body. They are also known as an agonist, which is a chemical that joins to a receptor in your brain, which in turn produces a response. For instance, if the brain does not produce enough of a chemical it can lead to pain, mood disorders and other illnesses. Many medications taken for such chemical imbalances interact with the brain’s receptors letting it know whether to produce more or less of the needed neurotransmitter. CBD works by communicating with two different receptors found in the Endocannabinoid system; CB1 and CB2