Returns
If you wish to return you order please contact us first at info@inspiredlifecbd.com or 07955838076
If you are dissatisfied with your order, we will make every effort to resolve a situation. However, please note we can not accept returns due to a change of mind.
All the items returned must be in the original condition as they were sent to you – not used, still sealed, not damaged.
Please make sure your return is securely packaged for postage and include a note clearly stating your name, order number and a reason for the return.
Please note that we do not offer free returns, and all the postage fees have to be covered by a customer.
If all of the above is not favoured, we have the right to refuse a refund.
Returns address
Please make sure your return is securely packaged for postage and include a note clearly stating your name, order number and a reason for the return.
We strongly advice using tracked shipping services for the return.
Our returns address is –
Inspired Life CBD
1st Floor Afflecks,
52 Church Street,
Manchester,
UK
M4 1PW
Exchanges
Currently we do not offer exchanges.
The quickest and easiest way to do this is to make a new order for the items you do want, and return the other item for a refund.
Incorrect / damaged order
On rare occasions when your order is incorrect or defected, please notify us at info@inspiredlifecbd.com as soon as you have received the order.
Occasionally, in certain cases, we may need to see the item before dispatching a new one to help us with your enquiry but more often than not we will aim to get a replacement item out to you as soon as we hear from you.
Non-Returnable Items
Unfortunately, we do can not accept returns and issue refunds for unsealed, used or damaged products.
Refunds
Refunds will be issued within 5 working days after we have received and inspected your return.